Refund policy
Refund Policy for Stylish Spectrum
Thank you for shopping with Stylish Spectrum. We strive to provide you with high-quality trendy products. However, if you are not completely satisfied with your purchase, we are here to assist you with our refund policy.
1. Eligibility for Refunds
To be eligible for a refund, please make sure to adhere to the following conditions:
- The request for a refund must be made within 10 days from the date of purchase.
- The product must be unused, in its original packaging, and in the same condition as when you received it.
- You must provide proof of purchase, such as the order number and relevant details.
- The product must be eligible for a refund based on the criteria outlined below.
2. Non-Refundable Items
Certain items are not eligible for refunds, including:
- Gift cards or promotional vouchers
- Downloadable software or digital products
- Personalized or customized items
- Perishable goods
- Intimate or sanitary products
Please note that these non-refundable items will be clearly mentioned in the product description or during the checkout process.
3. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at support@stylishspectrum.com within 10 days of purchase.
- Provide the necessary details, such as your order number and reason for the refund request.
- Our customer support team will guide you through the return process and provide you with a return address.
- Ship the product back to us in its original packaging, including all accessories and documentation.
- Once we receive the returned product and verify its eligibility for a refund, we will initiate the refund process.
- Refunds will be issued using the same payment method used for the original purchase. Please note that it may take up to 10 days for the refund to be processed and reflected in your account.
4. Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund amount.
In case of a defective or damaged product, Stylish Spectrum will cover the return shipping costs. However, for any other reasons, the customer will be responsible for the return shipping expenses.
5. Cancellation of Orders
If you wish to cancel your order before it is shipped, please contact our customer support team as soon as possible. Once the order is shipped, it cannot be canceled, and the refund process will apply as outlined in this policy.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at support@stylishspectrum.com. We are here to assist you and ensure your shopping experience with Stylish Spectrum is a pleasant one.
Note: This sample refund policy is intended for informational purposes only and should be reviewed and customized to meet the specific requirements of your business and comply with local laws and regulations. It is always recommended to seek legal advice when creating or modifying a refund policy.